Refund Policy

Last Updated: October 1, 2025

My Commitment

I want you to be satisfied with your subscription at Nexty.ikko.pro. This policy outlines the terms for refunds, cancellations, and related procedures.

Refund Eligibility

To give you peace of mind, I offer a 24-hour trust period for your initial subscription, starting from the moment of successful payment. If you evaluate the content during this time and find it's not a good fit, you can request a full refund.

Payments for subscription renewals are non-refundable. I will send you a reminder email before your renewal date, and you can cancel future renewals by contacting me via email.

Non-Refundable Circumstances

Except for the 24-hour trust period for an initial subscription, refunds are generally not provided in the following cases:

  • Services Deemed Consumed (Fair Use): If, within the 24-hour trust period, abnormal or bulk page viewing/downloading is detected, the service is considered fully consumed and is not eligible for a refund.
  • Change of Mind: After the 24-hour period, refunds for changing your mind or no longer needing the service are not available.
  • User-Related Issues: Problems arising from your own operational errors, local network environment, or device issues.
  • Promotional Offers: Services purchased at a discount or through special promotions (unless required by law).

How to Request a Refund or Cancellation

All requests for refunds or cancellation of future subscriptions must be made by sending an email to my support address.

support@ikko.pro

To ensure I can process your request efficiently, please provide the following:

  • Subject: Please specify "Refund Request" or "Cancellation Request".
  • Your Registered Email Address
  • Order or Transaction ID (for refund requests)
  • Reason for Refund (Optional): Your feedback is invaluable for helping me improve.

Refund Processing

After receiving your complete request email, I will review it and respond within 3 business days. If approved, the refund will be processed to your original payment method, which typically takes 5-10 business days to appear in your account.

Disputes and Chargebacks

I am committed to handling every request fairly. If you are unsatisfied with my decision, I encourage you to reply to my email for further communication before initiating a chargeback with your bank. Directly initiating a chargeback may result in permanent restriction of access to your account.

Policy Updates & Legal Compliance

I may update this Refund Policy from time to time. All changes will be posted on this page. In jurisdictions where local laws provide additional consumer protection rights, those laws will take precedence over this policy.

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